Ali Graham
My Poem Brut commission will consist of an essay and a performance, and each of these will be a ground for exploring genres of speech, customer service, embarrassment, and interruption. Time spent working in customer service (and writing whilst on shift) has alerted me to the variations in speech, the affects specific to such an environment, particularly embarrassment, annoyance and boredom. In service industry jobs, there is a great deal of forced speech; a need to at times speak unnaturally, and at others hold back your words.